KreyAI builds language tools for Haitian Creole and multilingual work, including transcription, Adwaz writing review, and Dekk local transcription playback.

Adwaz is KreyAI's Haitian Creole writing assistant. It reviews text for spelling, accents, grammar patterns, unknown words, and explainable correction suggestions.

Dekk is KreyAI's local playback app for transcription work. It helps transcribers control audio and video with hotkeys, speed control, pause rewind, and pedal-ready keyboard mappings while staying focused on typing.

No. Dekk plays media locally on your device. The desktop app does not upload your audio or video files to KreyAI.

Dekk includes a 14-day local trial. You can download the app, try it without creating an account, and activate a one-time license if you want to keep using it after the trial.

Global hotkeys on macOS need both Accessibility and Input Monitoring permissions in System Settings. Dekk's hotkeys can still work while the app window is active, but background control requires both permissions.

Yes. Dekk is pedal-ready for pedals that send keyboard shortcuts. In your pedal software, map pedal buttons to the same hotkeys selected in Dekk settings.

No. Adwaz is separate from KreyAI transcription credits because it serves a different writing-review workflow.

Adwaz sends text to the Adwaz API for review, but submitted text is not saved by default. We track privacy-safe metadata and optional feedback reports to improve quality.

No account or login is required.

1. 1Enter your email.
2. 2Upload your audio file.
3. 3We process and generate your transcript.
4. 4Download your results.

No. KreyAI works without accounts.

• Your email is used only to access your files.
• Your email is used only to track your usage and credits.

KreyAI uses a credit-based system:

• New emails receive a one-time 30-minute starter allowance.
• You can purchase additional minutes as needed.
• Credits are deducted based on the length of your audio.

No. Your credits never expire and can be used anytime.

• Unused credits may be eligible for a refund.
• Credits used to process audio are non-refundable.
• In case of technical issues, we may restore credits or issue a refund.

KreyAI uses advanced AI to generate transcripts, but accuracy may vary depending on:

• Audio quality.
• Background noise.
• Accents or dialects.

We recommend reviewing transcripts before using them in critical contexts.

Yes. KreyAI supports multiple languages, and we expand public language availability carefully as quality reaches our bar.

KreyAI aims to preserve Kreyòl speech and code-switching as a useful draft for review instead of translating or over-cleaning the transcript.

Yes.

• Your files are used only for transcription.
• We do not use your data for training or any other purpose.
• Files are automatically deleted after 7 days.

Your files are available for 7 days, after which they are permanently deleted.

KreyAI supports common audio formats such as:

• MP3.
• WAV.
• M4A.
• Other standard audio formats.

You can download transcripts for editing and subtitle files for video production, including:

• TXT.
• DOCX.
• SRT / VTT.
• HTML.

Yes. KreyAI is web-based and responsive, so you can upload audio recorded on your phone directly from the field.

If a job fails due to a system issue:

• You will not be charged.
• Your credits will be restored.

Yes. You can request immediate deletion from your job page. Once deleted, download links stop working right away, and you must submit a new request if you need the files again.