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KreyAI

Beyond transcription.

What is KreyAI?+

KreyAI builds language tools for Haitian Creole and multilingual work. The main public product is transcription; Adwaz is the private-beta writing assistant for Haitian Creole.

What is Adwaz?+

Adwaz is KreyAI's Haitian Creole writing assistant. It reviews text for spelling, accents, grammar patterns, unknown words, and explainable correction suggestions.

Is Adwaz included in transcription credits?+

No. During private beta, Adwaz is separate from KreyAI transcription credits. Pricing and account features for Adwaz will be decided after quality testing.

Does Adwaz store my writing?+

Adwaz sends text to the Adwaz API for review, but submitted text is not saved by default during private beta. We track privacy-safe metadata and optional feedback reports to improve quality.

How does it work?+

No account or login is required.

  1. 1Enter your email.
  2. 2Upload your audio file.
  3. 3We process and generate your transcript.
  4. 4Download your results.
Do I need to create an account?+

No. KreyAI works without accounts.

  • Your email is used only to access your files.
  • Your email is used only to track your usage and credits.
How does pricing work?+

KreyAI uses a credit-based system:

  • New emails receive a one-time 30-minute starter allowance.
  • You can purchase additional minutes as needed.
  • Credits are deducted based on the length of your audio.
Do credits expire?+

No. Your credits never expire and can be used anytime.

Can I get a refund?+
  • Unused credits may be eligible for a refund.
  • Credits used to process audio are non-refundable.
  • In case of technical issues, we may restore credits or issue a refund.
How accurate are the transcriptions?+

KreyAI uses advanced AI to generate transcripts, but accuracy may vary depending on:

  • Audio quality.
  • Background noise.
  • Accents or dialects.

We recommend reviewing transcripts before using them in critical contexts.

Do you support multiple languages?+

Yes. KreyAI supports multiple languages, and we expand public language availability carefully as quality reaches our bar.

How does KreyAI handle Haitian Creole differently?+

Haitian Creole support is in beta. KreyAI aims to preserve Kreyòl speech and code-switching as a useful draft for review instead of translating or over-cleaning the transcript.

Are my files private?+

Yes.

  • Your files are used only for transcription.
  • We do not use your data for training or any other purpose.
  • Files are automatically deleted after 7 days.
How long are my files available?+

Your files are available for 7 days, after which they are permanently deleted.

What file formats do you support?+

KreyAI supports common audio formats such as:

  • MP3.
  • WAV.
  • M4A.
  • Other standard audio formats.
What formats can I download?+

You can download transcripts for editing and subtitle files for video production, including:

  • TXT.
  • DOCX.
  • SRT / VTT.
  • HTML.
Can I use KreyAI on my mobile device?+

Yes. KreyAI is web-based and responsive, so you can upload audio recorded on your phone directly from the field.

What happens if my job fails?+

If a job fails due to a system issue:

  • You will not be charged.
  • Your credits will be restored.
Can I delete my files sooner?+

Yes. You can request immediate deletion from your job page. Once deleted, download links stop working right away, and you must submit a new request if you need the files again.

Still have questions?

Reach us at [email protected].